“Artclones: the Digital Licensing of Sculptural Masterpieces” – An interview with Giorgio Gori

August 7, 2022

“The Fundamentals of Airport Marketing” – Natale Chieppa, Giovanni Scalia, and Philip Kotler

September 14, 2021

“Does Marketing Need Curtailment for the Sake of Sustainability?” – Philip Kotler

July 31, 2021

“The Consumer in the Age of Coronavirus” – Philip Kotler

July 7, 2020

“Responding to the COVID-19 Challenge” – An Interview with Hanneke Faber, Unilever

June 5, 2020

“Post-COVID, It’s the Digital Experience” – An Interview with Paige O’Neill, Sitecore CMO

June 1, 2020

“How Woke is Coke?” – Christian Sarkar and Philip Kotler

February 14, 2020

“The Algebra of Happiness” – Scott Galloway’s take on Life, Liberty and the Pursuit

January 17, 2020

“Death of the department store: don’t just blame the internet, it’s the dwindling middle class” – Jason Pallant and Sean Sands

August 7, 2019

“How to Compete in a Post-GDPR World” – A Discussion with Harvard’s John Deighton

June 24, 2019

“Achieving Customer Experience Excellence at 7 Critical Life-Cycle Points” – Ernan Roman and Scott Emmons

March 10, 2019

“The Future of Retail” – An Interview with John Deighton

December 16, 2018

“Influence The Influencers: Ecosystem Building for Customer Success” – Christopher Lochhead and Heather Clancy

December 14, 2018

“How To Start Journey Mapping The Right Way” – Marcy Strauss Axelrod

November 9, 2018

“Algorithms, Democracy, and Capitalism” – An Interview with Scott Galloway

November 2, 2018

“Intelligent Retail: The Future of Shopping Experience Design” – Karl Hellman and Mark Blessington

October 30, 2018

“Organic Growth: The CEO Challenge” – An Interview with Bernie Jaworski

October 11, 2018

“GDPR and Personalization: What Messages Are You Sending?” – Frank Grillo and Mark Blessington

August 23, 2018

“How to Choose an Agency in the Digital Age” – Frank Grillo and Karl Hellman

August 4, 2018

“Marketing in the Age of Alexa” – An Interview with Niraj Dawar

July 9, 2018

“Why Focusing on Marketing Spend Is a Mistake” – Kimberly A. Whitler

July 7, 2018

Customer Culture: An Interview with Artem Agabekov, CEO and founder of Fabrika Okon

July 2, 2018

“A Toy Story: LEGO, Aristotle, and the Business of Play” – Todd Weir

June 27, 2018

“Conscious Fashion” – An Interview with White Champa’s Anjana Das

June 19, 2018

“DOWNLOAD: The Jobs-to-be-Done Canvas” – Tony Ulwick 

June 13, 2018

“The CX Audit: Breaking Down Customer Experience Management” – Katherine N. Lemon, Peter C. Verhoef and Jon Dome

June 6, 2018

“Intelligent Retail: The Rise of Frictionless Commerce” – Jamshed Dubash

April 23, 2018