“Empowerment Marketing: The Link Between Employee Engagement and Customer Experience” – Miguel A. González Cernuda May 24, 2016
BOOK REVIEW: “Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days” by Jake Knapp, John Zeratsky, and Braden Kowitz April 28, 2016
“The Platform Revolution” – An Interview with Geoffrey Parker and Marshall Van Alstyne March 30, 2016