“CEOs who take a political stand are seen as a bonus by job applicants” – Andrew Crane, Christian Voegtlin, and Laura Noval

August 10, 2019

“Death of the department store: don’t just blame the internet, it’s the dwindling middle class” – Jason Pallant and Sean Sands

August 7, 2019

“The Ecosystem Journey: Getting Closer to the Customer?” – Christian Sarkar and Philip Kotler

July 8, 2019

“The Agile Brand” –  Greg Kihlström

June 22, 2019

“The Return of the Infomediary” – John Hagel

May 11, 2019

“The Future of Branding is Activism” – An Interview with Unilever’s Hanneke Faber

February 10, 2019

“Do Not Risk Your Brand To Build Your Reputation: A Lesson Learned From Gillette” – Jonathan Knowles

January 24, 2019

“The Future of Retail” – An Interview with John Deighton

December 16, 2018

BOOK REVIEW: “Legacy in the Making: Building a Long-Term Brand to Stand out in a Short-Term World”

November 30, 2018

“Algorithms, Democracy, and Capitalism” – An Interview with Scott Galloway

November 2, 2018

“Intelligent Retail: The Future of Shopping Experience Design” – Karl Hellman and Mark Blessington

October 30, 2018

“Beyond the Triple Bottom Line” – An Interview with John Elkington

October 25, 2018

“PUMA’s Brand Activism: Universal Equality, Gender Equality, and Criminal Justice Reform” – Christian Sarkar and Philip Kotler

October 16, 2018

“Organic Growth: The CEO Challenge” – An Interview with Bernie Jaworski

October 11, 2018

“How to Choose an Agency in the Digital Age” – Frank Grillo and Karl Hellman

August 4, 2018

“Delta’s Customer-Centric Success: Implications for B2B Sales and Marketing” – Frank Grillo and Mark Blessington

July 14, 2018

Customer Culture: An Interview with Artem Agabekov, CEO and founder of Fabrika Okon

July 2, 2018

“Conscious Fashion” – An Interview with White Champa’s Anjana Das

June 19, 2018

Customer Culture: An Interview with Luke Jecks, Former CEO, Naked Wines International

June 1, 2018

“DETONATE” – An Interview with Geoff Tuff and Steven Goldbach

May 7, 2018

Customer Culture: An Interview with John Stanhope, Chairman of Australia Post

May 1, 2018

“The Value Realization Road Map: How to Ensure Customer Satisfaction” – Javed Matin

April 16, 2018

Customer Culture: An Interview with Peter Cooke, President, Wright Medical International

April 3, 2018

“The Customer Culture Imperative: Is Marketing Destined to Lead a Better World?” – Linden Brown and Chris L. Brown

February 6, 2018

“Aligning Sales and Marketing Strategy: The Customer Value Imperative” – Javed Matin

August 13, 2016