“Achieving Customer Experience Excellence at 7 Critical Life-Cycle Points” – Ernan Roman and Scott Emmons March 10, 2019
“Ecosystem Marketing: The Future of Competition” – Christian Sarkar and Philip Kotler February 21, 2019
“Do Not Risk Your Brand To Build Your Reputation: A Lesson Learned From Gillette” – Jonathan Knowles January 24, 2019
“Influence The Influencers: Ecosystem Building for Customer Success” – Christopher Lochhead and Heather Clancy December 14, 2018
